Privacy Policy

At BlackForge Detailing, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our mobile detailing services.

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Book a service or request a quote.
• Contact us via phone, email, or our contact form.
• Sign up for newsletters or promotions.

The types of information we may collect include your name, email address, phone number, service address, and vehicle details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our detailing services.
• Process transactions and send related information, including confirmations and receipts.
• Respond to your comments, questions, and requests.
• Communicate with you about services, offers, promotions, and events.

3. Sharing of Information

We do not share your personal information with third parties except as described in this policy. We may share information with:

• Service providers who perform services on our behalf (e.g., payment processing).
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.

4. SMS Communications and Consent

If you provide your mobile phone number and opt in to receive text messages from BLACKFORGE DETAILING LLC dba BlackForge Detailing, we may send you transactional SMS messages related to quotes, appointments, service updates, customer support, invoices, and payment notifications. If you separately opt in to marketing messages, we may also send promotional SMS. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out or HELP for help at any time.

We do not sell, rent, or share mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve our services and analyze site traffic.

6. User Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may opt out of promotional emails by following the unsubscribe link, and opt out of SMS by replying STOP.

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the site and/or services following the posting of changes constitutes your acknowledgement and acceptance of such changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: